CAKES FAQs

We've put together a whole heap of answers to common questions below. If you're wondering about something that's we've not covered then drop us a line

Cakes

An update on our recipe…

We are always looking to improve and even though you lovely lot all love our cakes, we wanted to do better, which is why we’re using oats in our cakes instead of soy. Not only do we think they taste EVEN BETTER but by doing this we’re now getting one of our main our ingredients from as close to home as possible and reducing our impact on the planet.

We are so pleased to be partnering with Glebe farm, a family run business based in Cambridgeshire. All of the oats at Glebe farm are grown within 75 miles of the farm and they use solar panel power to keep their carbon impact to a minimum!

So, after some serious recipe innovation and a lot of taste testing, we are proud to present to you our new and improved OGGS®️ cakes! We hope you love them as much as we do.

This change will come into effect across the range over the next few months so remember to always check the back of pack for the ingredients.

Are our products still vegan?

In short, yes! As we grow and expand the range, we want to ensure that we can continue to offer you guys the best possible products, at the best possible price, using high quality ingredients that are sustainably, locally and ethically sourced wherever we can.

We’ve recently tweaked our recipe to make it twice as tasty (if we do say so ourselves) with more local sourcing having less impact on the planet. A real win, win!

Our cakes still contain no animal products and are made using a vegan recipe, certified by the vegan society.

Allergen information

Our bakery handles nuts, sulphites, soya, egg & milk. Whilst they uphold robust production and allergen handling procedures to minimise any cross contamination, we cannot guarantee that our cakes are 100% free from these allergens.

Where can I buy them?

Our cakes are available in Waitrose, Sainsbury’s, Ocado and TheVeganKind Supermarket. You can find your nearest store on our store locator here: https://www.loveoggs.com/find-us/

Are your cakes vegan?

Yep! All our cakes are vegan and approved by The Vegan Society.

What flavours do you do?

Our lovely little cakes come in a variety of flavours – visit our product page to see the full range!

Do you use palm oil?

Our cakes are lovingly made from natural ingredients and we only use 100% sustainable and RSPO certified palm oil in our products. You can check out more info on this here https://rspo.org

Is your packaging recyclable?

Our packaging is made of recycled materials is 100% recyclable, and will even biodegrade if it ends up in landfill! Here’s a step by step on the best way to get rid of your packaging…

– Remove the compostable film covering our cakes and put it in the bin or on the compost heap.

– Place the carboard box in the recycling. – Rinse our 100% recycled plastic trays and recycle them too.

– Time to gobble your OGGS® cakes without leaving a trace! (We’re poets and we do know it)

Do your cakes contain nuts?

Our cakes and mince pies are all nut free, however they are made in a factory that handles walnuts, pistachios, hazelnuts and almonds.

We have very strict procedures in place to prevent cross-contamination, but please reach out to us for further information or if you have any questions about our protocols [email protected]

What is the allergen information for your cakes?

Please always refer to the allergy advice on the label before consuming anything.

Our cakes are free from dairy, eggs and nuts however they do contain gluten and soya. Please see specific product pages for the ingredient lists.

Can you freeze your cakes?

You sure can! Pop them in the freezer, they take roughly 2 hours to defrost and make sure they are completely defrosted before consuming again.

Where are the cakes made?

We like to keep things close to home and use local suppliers in the UK!

I’m not happy with my product, who do I send a complaint to?

We are very sorry that you aren’t happy with your OGGS® product! Please send us an email to [email protected] with as much information as possible. Please include the batch code, best before date and product photos so we can investigate your complaint properly.